Gaming at biptk is about more than winning or losing — it's meant to be an enjoyable experience. Responsible gaming means knowing your limits and staying in control. We're here for you, whether things are going well or you're going through a tough time.
Protection Tools biptk Provides for You
Set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase it, you'll need to wait 24 hours — a deliberate delay to prevent impulsive decisions.
Decide in advance how long you want to play in a single session. Once that time is up, biptk will automatically remind you to take a break.
At regular intervals, biptk automatically shows you your current session time and spending — so you can make informed decisions.
You can temporarily suspend your account for anywhere from 1 day up to 6 months. During this period, you will not receive any marketing communications either.
If you feel you need to stop gaming permanently, you can apply for a permanent Self-Exclusion. Once activated, there is absolutely no way to reopen the account.
If you'd like to keep a family member away from biptk, you can apply for Self-Exclusion on their behalf. Our support team handles this with full confidentiality.
Biptk believes that every person's gaming experience should be a source of entertainment — not stress or addiction. That's why responsible gaming isn't just a policy page for us; it's woven into everything we do every day.
Our support team is specially trained to assist any member going through a difficult time — without judgment and with genuine empathy. Whether it's setting limits or self-exclusion, we're with you every step of the way.
Keep in mind: Gaming is strictly for players aged 18 and above. If you ever feel your gaming is getting out of control, use the tools below or contact support immediately.
Responsible gaming means treating gaming as a mindful, controlled form of entertainment. It doesn't mean playing less — it means playing with awareness. Balancing your time, money, and mental energy is at the heart of responsible gaming.
Biptk believes betting can be a genuinely enjoyable experience — as long as a few core principles are followed. Whether it's placing friendly wagers on a cricket match or spending time at the casino, these are perfectly normal forms of entertainment, provided they remain within your control.
Some core principles of responsible gaming practice:
Gaming addiction doesn't happen overnight — it develops gradually. Recognising the signs early makes it much easier to address. If you notice any of the following in yourself, don't brush it off.
Warning: If you recognize three or more of the above signs in yourself, reach out to biptk support right away. Asking for help is not a weakness — it takes courage. We'll help you without judgment.
Is someone in your family or a friend showing these signs? Don't leave them alone with it. Have a calm conversation with them, and if needed, reach out to our support team — we can offer guidance for family members too.
Biptk gives you full control to set your own limits. Go to the "Responsible Gaming" option under Account Settings and you'll find the following tools:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately. Requests to increase it only go through after 24 hours — this delay is intentional, so decisions aren't made on impulse.
You can also set a limit on how much you wager within a given period. This works alongside your deposit limit for added control.
Set a session time limit in advance. Once the time is up, biptk will automatically end your session.
At set intervals (e.g., every 30 minutes), a pop-up will appear showing your current session time and spend, asking whether you'd like to continue.
If you'd like to take a break from biptk — whether for a short period or permanently — Self-Exclusion gives you exactly that option. It is the most powerful protection tool available.
Temporary Self-Exclusion: Temporarily suspend your account for anywhere between 1 day and 6 months. During this period:
Permanent Self-Exclusion: If you feel you need to stop gaming permanently, choose this option. Once activated:
To apply for Self-Exclusion, go to your Account Settings or contact our support team directly. If you request it via live chat, it will be activated instantly — no questions asked and no delays.
Important: Permanent self-exclusion cannot be reversed once activated, so please make this decision with a clear head. If a temporary break isn't helping, that's when the permanent option is worth considering.
Biptk strictly does not serve anyone under the age of 18. This is one of our most important policies. Age is verified at the time of registration and confirmed again through identity documents during the KYC process.
Have younger siblings or children at home? Take these steps:
If you believe a minor in your household is using biptk without authorization, contact us immediately at support@biptk.net. We will act swiftly and with complete confidentiality.
For additional help protecting minors, use parental control software on your device — these tools can block access to specific websites or apps.
For any questions or assistance related to responsible gaming, biptk is always here. Our support team is specially trained in this area and provides full assistance in Bengali.
Reaching out to our support team means no judgment and no uncomfortable questions. Tell us what you're going through — we'll work through it together. Your information stays completely confidential.
Take control of your gaming in just a few simple steps
Account → Settings → Responsible Gaming → Deposit Limit. Enter an amount and save.
Account → Settings → Responsible Gaming → Session Limit. Set your hours.
Account → Settings → Responsible Gaming → Cooling Off. Enter the number of days.
Let us know via live chat or email. The support team will close your account immediately.
Answer the questions below honestly — this is just for you
Have you overspent your budget at any point in the last 30 days?
Have you ever hidden your gaming activity from family or friends?
Have you been placing bigger bets to try to win back money you've lost?
Do you feel restless or uneasy when you stop gaming?
FAQs on Welcome Bonus and Language Settings
Join biptk — where safety and fun go hand in hand